p86k Privacy Policy — How We Protect Your Data

1 Who We Are

"p86k", "we", "us", or "the Company" refers to the operator of the p86k online gaming platform, accessible at p86k.onl, which is licensed under applicable international gaming regulations.

p86k is Pakistan's premier online casino and sports betting destination, serving players across Karachi, Lahore, Islamabad, Faisalabad, and every corner of the country. We offer casino games, live dealer tables, a comprehensive sportsbook covering cricket and PSL, and a wide range of slot titles — all accessible from a single account.

As the data controller for all personal information collected through the p86k platform, we are responsible for determining the purposes and means of processing your personal data. This Privacy Policy sets out that responsibility in full.

For all privacy-related enquiries, you may contact us at: [email protected]

2 Data We Collect

p86k collects personal data through several channels — directly from you when you register and use the platform, automatically as you interact with the site, and occasionally from third parties where required for compliance purposes.

2.1 Registration & Account Data

When you create a p86k account, we collect the following information:

• Full legal name;
• Date of birth (used to verify the 21+ age requirement);
• Email address and mobile phone number;
• Residential address (city, province, country);
• Username and encrypted account password;
• Preferred currency (PKR) and language settings.

2.2 Identity Verification (KYC) Data

To comply with international anti-money laundering (AML) obligations and responsible gaming requirements, p86k may request:

• Government-issued photo identification (CNIC, passport, or driver's licence);
• Proof of current residential address (utility bill or bank statement issued within the last three months);
• Proof of payment method ownership (screenshot of JazzCash or EasyPaisa wallet, or bank account statement);
• Source of funds documentation where required for high-value transactions.

2.3 Transaction & Financial Data

Every deposit, withdrawal, bonus claim, bet, and game play event is logged in association with your account. This includes amounts in PKR, payment method identifiers, transaction timestamps, and processing reference numbers. Full payment card numbers or mobile wallet PINs are never stored on p86k servers.

2.4 Technical & Usage Data

When you access the p86k platform, our systems automatically collect:

• IP address and approximate geolocation;
• Device type, operating system, and browser version;
• Pages visited, features used, and time spent on the platform;
• Session identifiers and referral source;
• Error logs and performance diagnostics.

2.5 Communications Data

When you contact p86k support via live chat or email, we retain records of those communications, including the content of messages, timestamps, and the resolution outcome. This data is used to improve support quality and to maintain records of any dispute resolution processes.

3 How We Use Your Data

The personal data p86k collects is used for the following specific purposes:

p86k does not use automated decision-making or profiling in ways that produce legal effects or similarly significant impacts on players, except where required for fraud detection or regulatory compliance. Where automated fraud checks affect your account access, you have the right to request human review of that decision.

4 Legal Basis for Processing

p86k processes your personal data on one or more of the following legal bases, depending on the specific purpose:

• Contractual necessity: Processing is required to fulfil the contract between you and p86k — including account management, payment processing, and game play;
• Legal obligation: Processing is required to comply with applicable laws including AML regulations, KYC obligations, and reporting requirements under our gaming licence;
• Legitimate interests: Processing serves p86k's legitimate business interests, including fraud prevention, platform security, and improving the player experience, where these interests are not overridden by your rights;
• Consent: For marketing communications and certain optional data uses, p86k relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5 Data Sharing & Third Parties

p86k does not sell your personal data. We may share personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data processing agreements:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and cryptocurrency networks receive transaction data necessary to process deposits and withdrawals;
• Identity verification providers: Third-party KYC service providers that assist with document verification and age confirmation;
• Game software providers: Third-party game studios (such as Evolution Gaming and Pragmatic Play) that provide casino games hosted within the p86k platform — these providers receive technical session data but not your full personal profile;
• Fraud prevention services: Specialist firms that help p86k detect and prevent fraudulent activity, money laundering, and multi-accounting;
• Regulatory authorities: Gaming regulators, financial intelligence units, and law enforcement agencies where disclosure is required by law or by a valid legal process;
• Cloud infrastructure providers: Hosting and cloud storage providers that process data on our behalf under strict data processing agreements.

All third parties with whom p86k shares personal data are contractually required to process that data only for the specified purpose, to maintain appropriate security standards, and to comply with applicable data protection laws.

6 Cookies & Tracking Technologies

The p86k platform uses cookies and similar tracking technologies to deliver a functional, personalised, and secure experience. The following categories of cookies are used:

• Strictly necessary cookies: Essential for the platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled;
• Functional cookies: Remember your preferences such as language, currency display (PKR), and game lobby layout settings;
• Analytics cookies: Collect aggregated, anonymised data about how players use the platform — which pages are visited most, where users drop off, and how features perform. This data helps p86k improve the product;
• Marketing cookies: Used (with your consent) to deliver relevant promotional offers. These are not shared with third-party advertising networks.

You can manage cookie preferences through your browser settings at any time. Please note that disabling certain functional cookies may affect the performance of the p86k platform. Clearing cookies will log you out of your current session.

7 Data Retention

p86k retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:

• Active account data: Retained for the lifetime of your account plus five (5) years following account closure, to comply with AML and gaming regulatory obligations;
• KYC documents: Retained for a minimum of five (5) years from the date of the last transaction on your account, in accordance with international AML standards;
• Transaction records: Retained for seven (7) years to satisfy financial record-keeping obligations;
• Support communications: Retained for three (3) years from the date of the last interaction;
• Technical and usage logs: Typically retained for twelve (12) months in an identifiable form, then anonymised or deleted;
• Marketing consent records: Retained for the period of consent plus three (3) years for evidentiary purposes.

When personal data is no longer required and no legal obligation compels its retention, p86k securely deletes or permanently anonymises the data using industry-standard methods.

8 Your Privacy Rights

As a p86k player, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected] with a clear description of your request and sufficient identity verification information.

p86k will respond to all verified data rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further two months, in which case we will inform you of the extension and the reason for it within the initial thirty-day period.

9 Data Security

p86k implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• TLS 1.3 encryption for all data in transit between your device and p86k servers;
• AES-256 encryption for sensitive personal data stored at rest;
• Multi-factor authentication options available for player accounts;
• Role-based access controls limiting staff access to personal data strictly to those with a legitimate business need;
• Regular penetration testing and third-party security audits of the platform infrastructure;
• Intrusion detection systems and 24/7 security monitoring;
• Secure data centres with physical access controls and environmental protections.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, p86k will notify the relevant regulatory authority within 72 hours of becoming aware of the breach, and will notify affected individuals directly without undue delay where the breach is likely to result in a high risk to those individuals.

While p86k takes every reasonable precaution to protect your data, no internet transmission or electronic storage system is completely secure. Players are encouraged to use strong, unique passwords for their p86k accounts and to enable two-factor authentication where available.

10 International Data Transfers

As an internationally licensed platform, p86k may process and store personal data on servers located outside of Pakistan. Where personal data is transferred to countries that do not provide an equivalent level of data protection, p86k ensures that appropriate safeguards are in place, including:

• Standard contractual clauses approved by recognised data protection authorities;
• Binding corporate rules where applicable to intra-group transfers;
• Data processing agreements containing mandatory data protection obligations imposed on all third-party processors.

By creating a p86k account and using the platform, you acknowledge that your personal data may be transferred to and processed in countries outside of Pakistan for the purposes described in this Privacy Policy.

11 Children & Minors

The p86k platform is strictly for adults aged 21 years and older. p86k does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the p86k registration and KYC process.

If p86k discovers or is notified that personal data has been collected from a person under the age of 21, we will:

• Immediately suspend and close the associated account;
• Void all game play activity and any winnings generated during the period of underage access;
• Securely delete the personal data of the underage individual in accordance with our data retention policy;
• Where required by law, report the matter to the appropriate regulatory authority.

If you believe that a minor may have accessed the p86k platform using your account or their own, please contact our support team immediately at [email protected]. We also strongly recommend using parental control software to restrict access to gambling websites on shared or family devices.

12 Policy Updates & Contact

12.1 Policy Updates. p86k reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or our platform offering. Where material changes are made, we will notify registered players via email and/or a prominent notice on the platform prior to the changes taking effect. The "Last Updated" date at the top of this page will always reflect the most recent revision.

Your continued use of the p86k platform following notification of any changes constitutes acceptance of the revised Privacy Policy. If you do not agree with any changes, you may close your account by contacting support.

12.2 Contact & Complaints. For any questions, concerns, or requests relating to this Privacy Policy or p86k's data processing practices, please contact our Data Protection team at:

[email protected]   |   24/7 Live Chat on p86k.onl

We will acknowledge all privacy enquiries within two (2) business days and aim to resolve them fully within thirty (30) days. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction.

By continuing to use the p86k platform, you confirm that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. This policy should be read alongside the p86k Terms & Conditions and Responsible Gaming policy.